Get started with Clubero in minutes.

1

Open your club's invitation email and tap "Accept invitation".

2

Enter your first and last name, then create your password (your email is already pre-filled). Tap "Create account".

3

Review and accept the consents (privacy, terms, notifications, data processing), then "Accept and continue".

4

You land straight on your club's home screen — you're logged in.

5

Open the "Profile" tab: you'll see your info, language and notifications.

6

Check your first name, last name and phone number. If needed, update any relevant information, then tap "Save".

1

Receive the email letting you know your child has been linked to your account.

2

Open the "Teams" tab and select your child at the top of the list.

3

Review their information: first name, last name and position.

4

Scroll down to see their licence number, phone and email.

5

Check the platform access permission and the parents' details.

6

Turn on your child's platform access with the toggle.

7

Send the invitation to the player: your child needs their own email address. They'll get an email to create a password and access their team's data.

8

Tick "Can respond to call-ups (Player)" to let them respond themselves — otherwise, only parents can respond to call-ups.

1

Receive the call-up by email: confirm attendance (Present / Uncertain / Absent) directly from the email.

2

You also get a push notification that takes you straight into the app.

3

Without logging in to the app, the page opened from the email confirms your choice. Your response is sent to the coach immediately, helping them prepare the event with confidence.

4

On the home screen, the "Insights" card reminds you of actions to take. The home screen also shows up to the next three events your child has been called up for.

5

The "Events" page contains all upcoming events scheduled for the team. A green badge identifies those your child has been called up for; use "Filters" to show only the events you want.

6

Open the event details: match info and your response (Present / Uncertain / Absent).

7

For an absence or if unsure, add a reason (preset or free text) sent to the coach.

8

Each event has its own chat: authorised parents, players and coaches can clarify anything relating to the match. With every new message, authorised participants receive a push notification.

1

In the "Profile" menu, open the notifications section to enable them.

2

Tap "Enable": a window opens — allow notifications.

3

Notifications show as enabled: push will now be sent to this phone.

1

From the app home, tap "Report an absence".

2

Another way: open "Teams" then your child's profile.

3

Open the report-an-absence screen.

4

Select the date range concerned.

5

Choose the reason, add a comment if needed, then save: the coach is notified and the team schedule is updated.

6

The absence appears in the "Availability" tab of your child's profile.

7

You can cancel it via "Cancel" in the history section.

1

Open a match or a training where carpooling is enabled (the coach turns it on event by event).

2

Find the "Carpooling" card (with the responsibility reminder): you'll see the available offers.

3

Tap "Book a seat" on an offer to confirm your seat.

4

See which player is assigned to which car; you can cancel your booking and discuss the details in the event chat.

5

No ride available? Tap "Request a ride".

6

Confirm, and add a comment if needed.

7

Your request appears in the event; the coach is notified by email, along with the other parents and players.

1

Open the "Wall" tab: you'll find the club's and coach's announcements and posts (messages, attachments, polls — and, by September 2026, the club's Instagram/Facebook posts).

2

Whenever there's a new post, you get a push notification.

3

And, depending on the club, possibly an email.

4

Interact with posts by leaving a message (if comments are enabled).

5

For a poll, tap "Vote", select your answer and confirm.

6

Your vote is saved: see the live results.

7

You can change your vote anytime (unless the poll is anonymous).

1

When a coach posts a need, parents, players or both receive an email, depending on the target audience.

2

Open the event, then the "Helping hands" tab to see the details. Indicate whether or not you are available.

3

If you are available, tap "Volunteer". Your participation is confirmed immediately or placed on hold for the coach's approval, then appears as "Confirmed".

4

From the bottom of the home page, open "My helping hands" to find the needs you were invited to, regardless of your response.

5

This page lists all your needs: you can respond directly and see which ones are confirmed.

6

You will also find the needs for which you indicated that you were unavailable.

7

When the coach accepts a pending offer, you receive a confirmation email.